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Isatis Services

From custom software and cloud to consulting and nearshoring, Isatis is your complete IT partner. We build scalable, reliable solutions, from first concept to go-live.

Software Development

  • Custom Software Development
  • Software Integration
  • API Development
  • Legacy Modernization

Cloud & Infrastructure

  • Cloud Services
  • DevOps & CI/CD
  • Data & AI Solutions

Consulting & Support

  • IT Consulting
  • IT Staff Augmentation / Nearshoring
  • Quality Assurance & Testing

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Software Development

Custom Software Development Software Integration API Development Legacy Modernization

Cloud & Infrastructure

Cloud Services DevOps & CI/CD Data & AI Solutions

Consulting & Support

IT Consulting IT Staff Augmentation / Nearshoring Quality Assurance & Testing
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LegalJuridisch

Cookie PolicyCookiebeleid

Last updated: September 26, 2026Laatst bijgewerkt: 26 september 2026

Contents

  1. Introduction
  2. What are cookies
  3. Why we use cookies
  4. Types of cookies we use
  5. Cookies we use
  6. Third-party services
  7. Cookie consent
  8. Managing cookies
  9. Updates to this policy
  10. Contact information

Introduction

This Cookie Policy explains how Isatis d.o.o. (“Isatis”, “we”, “our”, or “us”) uses cookies and similar tracking technologies when you visit our website https://isatis.com (the “Website”).

Cookies are widely used technologies that allow websites to function efficiently, improve user experience, and provide information about how visitors interact with a website.

This Cookie Policy explains:

  • what cookies are and how they work
  • what types of cookies we use
  • the purposes for which cookies are used
  • how you can control or disable cookies

This policy should be read together with our Privacy Policy, which explains how we collect and process personal data.

What are cookies

Cookies are small text files placed on your computer, smartphone, tablet, or other device when you visit a website. Cookies allow the website to recognize your device and store certain information about your visit, including:

  • user preferences
  • authentication status
  • browsing activity
  • technical performance information

Cookies help websites operate more efficiently and allow website owners to analyze usage patterns and improve the functionality of their services.

Cookies can generally be classified as:

  • Session cookiesTemporary cookies that remain on your device only during your browsing session and are deleted automatically when you close your browser.
  • Persistent cookiesCookies that remain stored on your device until they expire or until you manually delete them through your browser settings.

Why we use cookies

Isatis d.o.o. uses cookies to ensure the proper functioning of our Website and to enhance the experience of visitors.

Cookies allow us to:

  • ensure that the Website operates correctly
  • improve the performance and security of the Website
  • analyze how visitors interact with our Website
  • remember user preferences
  • measure website traffic and usage patterns
  • improve our services and content

Without certain cookies, the Website may not function properly.

Types of cookies we use

4.1 Essential cookies

Essential cookies are important for the operation of the Website. These cookies enable core functionalities such as page navigation, security, and access to certain parts of the Website. These cookies do not require user consent because they are necessary for the technical functioning of the Website.

Examples include cookies used for:

  • remembering your cookie choice
  • protecting the contact form against spam and misuse

Legal basis: strictly necessary, no consent required

4.2 Functional storage

The Website remembers your language (English or Dutch) in your browser's local storage under the name isatis_lang, so the next page opens in the same language. This is not a cookie, it is not sent to us or to anyone else, and it stays until you clear your browser data.

Legal basis: strictly necessary for a function you use, no consent required

4.3 Performance and analytics cookies

Analytics cookies help us understand how visitors interact with our Website by collecting information about:

  • number of visitors
  • traffic sources
  • pages visited
  • user interactions with content

We use this information only for statistics about the Website as a whole, to improve its content and performance. We do not use it to identify you or to show you advertising, and we do not share it with Google for advertising purposes.

Legal basis: Consent

4.4 Third-party cookies

Some cookies may be placed on your device by third-party services that appear on our Website. These cookies may be used for:

  • website statistics (Google Analytics), only after you give consent
  • spam protection on the contact form (Google reCAPTCHA)

These third parties process data in accordance with their own privacy policies.

Cookies we use

Below is a list of cookies that may be used on our Website.

Name Provider Purpose Duration Type
isatis_consent isatis.com Stores your cookie choice so the banner does not appear on every visit 90 days Necessary
_ga Google Analytics Distinguishes visitors so we can count unique users 2 years Analytics
_ga_* Google Analytics Keeps track of the session and the pages viewed during a visit 2 years Analytics
_GRECAPTCHA Google reCAPTCHA Checks that the contact form is sent by a person and not by a bot. Only on the contact page. 6 months Necessary

The Google Analytics cookies are only placed after you allow Statistics in the cookie banner. Google Analytics is loaded through Google Tag Manager, which does not place cookies itself.

Third-party services

Our Website may use services provided by trusted third-party providers, such as:

  • website statistics (Google Analytics, loaded through Google Tag Manager)
  • our hosting provider

These services may set cookies or use similar technologies to collect information about how visitors interact with our Website.

Third-party providers process information according to their own privacy policies.

Cookie consent

When you first visit our Website, you will be presented with a cookie consent banner that allows you to choose how cookies are used.

You can:

  • accept all cookies
  • reject non-essential cookies
  • customize cookie preferences

Rejecting is as easy as accepting: both buttons have the same size and place. Your choice is stored for 90 days; after that we ask again. You can change or withdraw it at any time via the Cookie settings link at the bottom of every page.

To be able to demonstrate that consent was given, we record each choice with the date, the chosen categories and the page language. We do not store your IP address, only an irreversible code derived from it. These records are deleted after two years.

Managing cookies

Most web browsers allow users to manage cookie settings.

You can configure your browser to:

  • block cookies
  • delete stored cookies
  • notify you when cookies are being placed

Instructions for managing cookies can usually be found in the help section of your browser.

Disabling cookies may affect certain features and functionality of the Website.

Updates to this policy

We may update this Cookie Policy from time to time to reflect legal, technical, or operational changes.

When changes are made, the updated version will be published on this page with a revised “Last updated” date.

We encourage visitors to review this page periodically.

Contact information

If you have any questions about this Cookie Policy or how cookies are used on our Website, please contact us:

Isatis Software Solutions Kralja Tvrtka 12 71000 Sarajevo Bosnia and Herzegovina Email: dpo@isatis.com
Isatis

Together we create IT.

Nearshore software engineering for Dutch and international companies. 30+ years and counting.

SARAJEVOKralja Tvrtka 12
71000 Sarajevo, BiH
+387 33 865-824
NIJMEGENKeizer Karelplein 32
6511 NH Nijmegen, NL
+31 24 329 7777

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